PL
Pride L
1 reviews | Active since Apr 2015
24 Apr 2015, 13:50
Unauthorised deduction
I called them two weeks back complaining about the airtime they've been deducting from my edgars account and never got the airtime on my phone.Till Today I'm still waiting for their respond.Wanted to claim the money back.
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Replies (1)
Edgars's replyOfficial
25 Apr 2015, 17:52Hello P***,
Thank you for bringing this matter to our attention. Kindly note your query will be referred to the RMCS department for intervention as this matter has been prolonging. We apologise for the overall experience. Concrete feedback will be given to you shortly.
Please find your reference number:***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. Kindly note your query will be referred to the RMCS department for intervention as this matter has been prolonging. We apologise for the overall experience. Concrete feedback will be given to you shortly.
Please find your reference number:***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply25 Apr 2015, 17:52
Official
Hello P***,
Thank you for bringing this matter to our attention. Kindly note your query will be referred to the RMCS department for intervention as this matter has been prolonging. We apologise for the overall experience. Concrete feedback will be given to you shortly.
Please find your reference number:***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. Kindly note your query will be referred to the RMCS department for intervention as this matter has been prolonging. We apologise for the overall experience. Concrete feedback will be given to you shortly.
Please find your reference number:***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,