Unauthorised Debits on Edgars Account

Unauthorised Debits on Edgars Account Disgusted at Edgar's lack of response to my query about unauthorized airtime/data debits on my account. My account has been 'frozen' at my request, with a small credit balance, for over six months. Edgars cannot explain how a 'frozen' account could be used, nor can they provide the cellphone number this airtime is charged to. At the time of locking my account i was told i would have to give 24hours notice to unlock it. I am still waiting for someone to investigate and call me back, despite having logged my query and receiving a reference number over a week ago. Today I am told that my query is still open.

I want this account closed now!!