Unauthorised debit order

<p>I was at Edgars on the 1st of December 2016 to complain about unauthorised debit orders from mobile content going off my account. I have a letter from Phindi Mashami, Stock Admin Manager that states that all debit orders will be reversed. The same debit order went off again in January. I went to Edgars again and they could not provide me with an answer. This is unacceptable and ********* behaviour from Edgars. I want all the debit orders reversed immediately since I never gave consent. Reference number is ********** 889345</p>