Unauthorised charges

Item: Edgars
Rating: 2
Author: Eduardo S

In the last 4 months i noticed that my Edgars account was being billed for mobile content monthly. After 6 calls with promises of a reimbur*****t. nothing has happened. I have sent an email requesting this to be sorted out and still nothing. i have the confirmation that my email was received and still nothing else. <br> <br> My account number is ***

Helpful (0)

Replies (1)

Edgars's replyOfficial

09 Mar 2015, 17:42

Hello Eseabra59,

Thank you for raising your apprehension with us. Please note Mobile content was cancelled on your account and the amount debited was credited back into your account. We apologise for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number

Kind regards.
Edcon customer experience team,
***

Best regards,

Edgars's reply09 Mar 2015, 17:42

Official

Best regards,

Unauthorised charges

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