UNAUTHORISED BILLING CHARGES

THe above response is a hoax to shut you up and give you the run around. The above number of ********** goes to a company called Mova Money whereby I spoke to Mashadu, and she said she had no idea what i was talking about, which already was a waste of my time and money on my phone calls. I was then given the number by Mashudu for RMCS and spoke to Tamara Mpangeva, who said that the amount on my account was reversed and that i needed to speak to Edcon accounts, who will be able to help me. My reference number given by Tamara was ********** 313322. I then called the Edgars Accounts department on ********** 442, spoke to Andile who listened to my query, told me that i needed to speak to RMCS as she would not be able to assist me ,as this was a RMCS query. She then put me on hold for quite a while, then cut off. I called back and spoke to Sabrina Rampersad, whom i had to explain the whole situation to again, but it was worth the while, as she took to the time to try to resolve my query. She gave me a reference number from RMCS ********** 318945, which was provided by Nontuthuko from RMCS to Sabrina on my behalf. On my earlier call to RMCS, when I spoke to Tamara, who insisted that reversals were done on my account and my account was back to nil. That was misleading and incorrect, coz on my call to Sabrina, my account still reflected an amount of 26. 13 outstanding. This whole situation with Edgars needs to be looked into very seriously and Edgars customers need to be made more aware of the what they are getting themselves into when dealing with them. The crazy part of all this is that I last used my account in June 2014. Then again in Jan 2015, paid that amount, closed the account and never bought again on my Edgars account. The cellphone number speaks even more, as that number that I am being billed for, has not been in use from 2013. So this entire scenario should speak volumes to whoever reads this or has to go down this road like me.