tM
terisha M
1 reviews | Active since Aug 2009
12 Apr 2016, 09:24
Unauthorised Billing
Good Day. I did not authorise any deduction from my thank you account. Statement number . It is a purchase for good taste and travel. Please reverse and close this account.
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Edgars's replyOfficial
13 Apr 2016, 13:26Hello TM,
Thank you for taking the time and allowing us the opportunity to address your concerns you have regarding the charged on the account. We have confirmed telephonically with you that the request to cancel, reverse the charged and to close the account have been forwarded to both Club and Accounts departments to assist further and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns you have regarding the charged on the account. We have confirmed telephonically with you that the request to cancel, reverse the charged and to close the account have been forwarded to both Club and Accounts departments to assist further and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Edgars's reply13 Apr 2016, 13:26
Official
Hello TM,
Thank you for taking the time and allowing us the opportunity to address your concerns you have regarding the charged on the account. We have confirmed telephonically with you that the request to cancel, reverse the charged and to close the account have been forwarded to both Club and Accounts departments to assist further and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns you have regarding the charged on the account. We have confirmed telephonically with you that the request to cancel, reverse the charged and to close the account have been forwarded to both Club and Accounts departments to assist further and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,