KM
Kegomoditswe M

1 reviews | Active since Oct 2018

16 Oct 2018, 14:09

Unauthorised bill and refusal to close account

I have been asking the above stated company to close my account since the 25th of August till to date the account is active and I still need to pay for services I didnt authorise .

0
Replies (1)
Edgars
Edgars's reply18 Oct 2018, 09:49
Official

Thank you for bringing this matter to our attention . We will follow up with our service provider to ensure that the reversals have been done before we close off the account. Apologies for the frustrations caused to you.The balance as of today on your account is R42.68

Reference: ***/GO

Kind regards

The Edgar's Customer Experience Team