1 reviews | Active since Sept 2012
Unauthorised airtime subscription not reversed
I have debits on my edgars account in June 2018 and July 2018. I have visited Edgars Matlosana Mall 3 times already regarding amount of R358. 00 to be reversed as I did not authorize "airtime subscriptions" on my account. I get a reference number when they put me on the phone with call centre but I dont get refunded. I refuse to pay for sonething I did not authorise or requested.
Thank you for bringing this matter to our attention . We apologise for the frustrations caused to your with the airtime billing. We will follow up on the reversals and feedback will be provided to you since the product was cancelled on the 8/9/2018
***/GO
Kind regards
The Edgars Customer Experience Team
Thank you for bringing this matter to our attention . We apologise for the frustrations caused to your with the airtime billing. We will follow up on the reversals and feedback will be provided to you since the product was cancelled on the 8/9/2018
***/GO
Kind regards
The Edgars Customer Experience Team