NJ
Nishani J

1 reviews | Active since Jul 2016

13 Jul 2016, 08:55

Unauthorised account activity- ongoing saga

<p>As a follow up to my complaint...I notice that I have just received the standard response from Edgars.</p> <p>There are several complaints on this website about exactly the same unauthorised transactions in the name of Good Taste and Travel.</p> <p>It seems as though Edgars staff are regular participants in ********** activities</p>

0
Replies (2)
Edgars
Edgars's reply13 Jul 2016, 13:36
Official

We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you regarding the Good taste and travel fee.

Please be advised at this point we cannot provide a time frame for resolution however we assure you the query will be resolved, Your patience will be highly appreciated.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***

Best regards,

Edgars
Edgars's reply13 Jul 2016, 13:37
Official

We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you regarding the Good taste and travel fee.

Please be advised at this point we cannot provide a time frame for resolution however we assure you the query will be resolved, Your patience will be highly appreciated.

Your reference number is ********** 536/GO.

Kind regards,
Edcon customer experience team,
***

Best regards,