SM
Serialong M
1 reviews | Active since May 2011
21 Jul 2015, 13:18
Unauthentic subscriptions
Im flabbergasted by what is on my Edgars statement, i gave myself time to read through my statement and i couldn't believe whats on it, my goodness i have been automatically subscribed well without my knowledge to so many contracts on my Edgars account 1) Cell C, 2) Protection Plan 3) VIP etc clearly im no longer paying for my debt on what i accumulated but im now being forced for payments of things i was never informed about, you know i always hear that Edgars really do ***** people but i thought i was much more careful but i guess they have beat me up. I really hate the fact that someone called me and before i could agree or disagree i was already subscribed. Now, Edgars with all the money that they have been forcefully deducting from i will appreciate a refund for all unauthentic subscriptions which for years i have been paying for because you have de***** me when you took advantage of my account, and made pay for things which I have not signed nor agreed to, and ohh you say you will just cancel it thats lawfully wrong you cant subscribe people knowing you can just cancel when already you have been using so much of their money and the balance keeps on increasing everyday.
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Edgars's replyOfficial
23 Jul 2015, 10:51Hello Chocky,
Our attempt to contact you at 09:50 was unsuccessful.
It is with great displeasure to hear that you have been enrolled for the financial services without your consent. That is certainly not the type of service that indicates our standards. Please note the financial services have been cancelled and we have send a request for a reversal. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Our attempt to contact you at 09:50 was unsuccessful.
It is with great displeasure to hear that you have been enrolled for the financial services without your consent. That is certainly not the type of service that indicates our standards. Please note the financial services have been cancelled and we have send a request for a reversal. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply23 Jul 2015, 10:51
Official
Hello Chocky,
Our attempt to contact you at 09:50 was unsuccessful.
It is with great displeasure to hear that you have been enrolled for the financial services without your consent. That is certainly not the type of service that indicates our standards. Please note the financial services have been cancelled and we have send a request for a reversal. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Our attempt to contact you at 09:50 was unsuccessful.
It is with great displeasure to hear that you have been enrolled for the financial services without your consent. That is certainly not the type of service that indicates our standards. Please note the financial services have been cancelled and we have send a request for a reversal. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,