MJvV
Madeleine Janse van Vuuren

1 reviews | Active since Sept 2011

24 May 2017, 14:50

Unacceptable : Customer Service

<p>I bought 2 wonderbras (each R397.00) 2 size up cleavage bra's . Not even 2 months old , Edgars Kolonade refuse to exchange it without a slip. I bought it cash , not on account . The quality of the underwear is terrible . The straps are breaking, i cant wear it . I bought the product for many years and never had a problem. Can someone please contact me urgently !!!! I have contacted Wonderbra myself and no feedback. Edgars don't want to exchange it without a slip. This is time consuming and a waste of money, I won't buy this expensive underwear again, because of Wonderbra and Edgars attitude.</p> <p> </p>

0
Replies (1)
Edgars
Edgars's reply24 May 2017, 15:14
Official

Thank you fo taking the time in addressing your concerns regarding the underwear with us .Please accept our sincere apologies for the defective product purchased.Since there is no proof of purchase kindly send us the photos so that our buyer can advise accordinly on how best we can assist you and feedback will be provided to you.

***/GO

Kind regards

The Edcon Customer Experience Team