Unable to Return Items Due to MoreTyme Being Offline

I am extremely disappointed with my recent experience at Edgars. I purchased clothing items using the MoreTyme payment option. When I tried to return the items, I was told that the MoreTyme system was offline, and they could not process my refund.

I was advised to come back another time once the system was working. Unfortunately, this issue continued until my 30-day return period expired, which means I was unable to return the items through no fault of my own.

It feels very unfair that I’m being penalized because of a system issue on Edgars’ or MoreTyme’s side. I kindly request that Edgars honour my return and process my refund, as I tried to return the items within the allowed timeframe but was prevented by circumstances beyond my control.

and now I am stuck with clothes I can't wear/use. with slip and tags and packaging all intact.