1 reviews | Active since Mar 2010
Unable to Process Purchase on ThankU Wine Website
On wednesday (10 June 2015) I attempted to puchase one of the wine promotional cases you have available on your ThankU wine website. It clearly says on the webpage that you can pay using your ThankU account card<br> <br> I attempted to purchase this as I wanted it before fathers day. There seems to be some sort of issue on that system that prevents this puchase from successfully going through<br> <br> I have contacted the ThankU Wine division and they are unsure as to when this problem will be resolved<br> <br> Well Edgars, THANK YOU for the terrible service you have once again delivered <br> <br> If you provide a E-commerce service make sure everything is tested and works before having your clients use the system<br> <br> Really disappointed in the poor service delivered
We would like to apologise for the lapse in service. Please note we have referred this query to the Wine department and the manager is in receipt of this query. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
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We would like to apologise for the lapse in service. Please note we have referred this query to the Wine department and the manager is in receipt of this query. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***