AK
Amar K
1 reviews | Active since Jan 2015
23 Dec 2015, 08:32
Unable to issue Edgars card and worst service
Hello,<br> <br> I went to Edgars store at table view submitted all my documents to the to open Edgars account.One Of the agent told me if u submit all you documents card will be issue with in one hour , Next couple of day no message and no call from Edgars then i went to store they told me u r application is decline . I asked him why my application get declined, no answer from the agent and they don't know on what bases application got decline. worst services and Irresponsible response .
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Edgars's replyOfficial
24 Dec 2015, 11:47Hello karne,
We must sincerely apologise for the overall experience. Kindly note you did not provide us with your Identity number so we may verify with the New Accounts department. Please revert to us at *** with your ID number. And the New Accounts department manager will evaluate and revert with feedback.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Kindly note you did not provide us with your Identity number so we may verify with the New Accounts department. Please revert to us at *** with your ID number. And the New Accounts department manager will evaluate and revert with feedback.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply24 Dec 2015, 11:47
Official
Hello karne,
We must sincerely apologise for the overall experience. Kindly note you did not provide us with your Identity number so we may verify with the New Accounts department. Please revert to us at *** with your ID number. And the New Accounts department manager will evaluate and revert with feedback.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Kindly note you did not provide us with your Identity number so we may verify with the New Accounts department. Please revert to us at *** with your ID number. And the New Accounts department manager will evaluate and revert with feedback.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***