TN
Tebogo N
1 reviews | Active since Nov 2010
14 Apr 2016, 13:50
Uauthorised charges on my account
I don't even have time to greet people that don't give a **** about customers<br> <br> How many times must i complain about charges on my account that i did not authorize? Mobile content ********... Airtime subscription ***** which thus far has not been repaid back to my account. What madness is this? I am ****ing mad and right now i will not excuse my ****ing language... Fix it your maan.
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Edgars's replyOfficial
15 Apr 2016, 09:37Hello Mystraw,
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation and credit of the Mobile content will be provided shortly.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation and credit of the Mobile content will be provided shortly.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Edgars's reply15 Apr 2016, 09:37
Official
Hello Mystraw,
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation and credit of the Mobile content will be provided shortly.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation and credit of the Mobile content will be provided shortly.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***