jvdw
johan van der westhuizen
1 reviews | Active since Mar 2015
27 Mar 2015, 13:17
Tygervalley not answering phone since 9 o clock,
Edgards service a disgrace. I was trying to get hold of edgards tygervalley to find out if they have a sice 5 y 6 jeans jacket for girl. Since 9 o clock this morning they are not answering. I phone cape gate. They transfer me 7 times to different departments except for the children wear. Disgusting. I just needed to find out whether they have the jacket in stock. which I still don't know.
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Edgars's replyOfficial
28 Mar 2015, 10:53Hello johanvanderwesth,
Thank you for bringing this matter to our attention. We must apologise for the frustration caused in this incident .We have raised your concerns with our in store management team to insure the telephone lines will be attended to at all times.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the frustration caused in this incident .We have raised your concerns with our in store management team to insure the telephone lines will be attended to at all times.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Edgars's reply28 Mar 2015, 10:53
Official
Hello johanvanderwesth,
Thank you for bringing this matter to our attention. We must apologise for the frustration caused in this incident .We have raised your concerns with our in store management team to insure the telephone lines will be attended to at all times.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the frustration caused in this incident .We have raised your concerns with our in store management team to insure the telephone lines will be attended to at all times.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***