SA
Saeid A
1 reviews | Active since Jun 2011
28 Oct 2015, 09:40
twice been charged
I bought some product from Edgars and I have been charged twice. they swipe my card twice and they said first time it didn't go throw.<br> I refused to allow them to swipe the card for the second time but the floor manager Clement, said I will personally make sure they don't charge you twice. I asked for his personal contact detail just in case if there is any problem then I can call him. <br> I was charged twice and now Clement does not even answer my phone call. <br> very disappointed.<br>
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Edgars's replyOfficial
29 Oct 2015, 12:01Hello saeidamini,
Thank you for bringing this matter to our attention. Please be advised we have referred this query to the credit manager to address. We can understand the frustration but we assure you the credit manager will be in contact with you shortly. We sincerely apologise for the lapse in service.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Thank you for bringing this matter to our attention. Please be advised we have referred this query to the credit manager to address. We can understand the frustration but we assure you the credit manager will be in contact with you shortly. We sincerely apologise for the lapse in service.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Best regards,
Edgars's reply29 Oct 2015, 12:01
Official
Hello saeidamini,
Thank you for bringing this matter to our attention. Please be advised we have referred this query to the credit manager to address. We can understand the frustration but we assure you the credit manager will be in contact with you shortly. We sincerely apologise for the lapse in service.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Thank you for bringing this matter to our attention. Please be advised we have referred this query to the credit manager to address. We can understand the frustration but we assure you the credit manager will be in contact with you shortly. We sincerely apologise for the lapse in service.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Best regards,