VH
Vincent H

1 reviews | Active since Jan 2019

13 Jun 2019, 11:49

Trying to settle my overdue account.

I have tried a number of times to get the necessary details in order to settle my outstanding account. How am I supposed to do so if I am sent on a wild goose chase, and no one can actually help me!? You are quick to hand your customers over and take money, but when we need assistance from your side it is like trying to get blood out of a stone.

0
Replies (1)
Edgars
Edgars's reply13 Jun 2019, 18:31
Official
Dear Vincent, 

Please accept our sincere apologies for any frustrations occurred due to this incident.

Kindly note your complaint is referred to our regional credit office team to provide you with details required to settle your account  within the next 48 business hours.

Below is a reference number generated for this complaint:
***/GO

Kind Regards
The Edgars Team
***