Treates like a high profile ********

<p>Who deals with complaints regarding the gateway store? </p> <p>I will be putting an article in the paper regrding the treatment i received at edgars gateway on the 21st may.</p> <p>*Being accused of bringing a **** pair of jeans to exchange.</p> <p>*Having my pic taken when i was told the jeans are being clicked.</p> <p>* I was called a ********* in your store by a senior manager Rajesh.</p> <p>Treated like a high profile ******** whereby Rajesh and his 6 guards (2 female and 4 male) forced me into the control room. </p> <p>I was searched for no reason and my handbag and fone was taken from me. Elaine witnessed the whole incident from the time i went to return. Her fone was used to take my pic and she refused to show me that she doesnt hve my pic on her fone when i asked her. She claimed it was her personal fone. So is my fone less personal that they took it from me? I was denied the right of a call. They refused to call the head office or police. I was restrained in the store by rajesh, elaine and the guards for more than 2 hours! The condition to let me out the store was to sign the person non grata form. </p> <p>On monday i relayed the whole incident to the regional manager and hr manager at the edcon office. Sudesh pawah told me he wil go to the store and view the footage. He also told me that the investigation cannot proceed unless i meet with michael shangley. I was willing to meet with my lawyer if he has the footage for us. </p> <p> </p> <p><br />For the record the jeans are not ****. Balito had the jeans when i went to the store and the manager charlotte said she will check with the supplier and removed all those jeans from the store. I went to sissy boy and they confirmed that those jeans are original and she showed me where the size tag is. </p> <p> </p> <p><br /> </p> <p><br />I was treated like a ******** for no reason after all! If only u give ur staff product training all this confusion will be avoided. </p> <p> </p> <p><br />Do not contact me unless u have proper feedback! For the record u can frame that persona non grata because it will be useful when ur stores close and i dare u to use it on me. I am desperate to shop at edgars but u are desperate for any business. I have to alert other customers so they dont go through worse than what i have been through. </p> <p> </p> <p><br />Will you contact me regarding the exchange or do u want me to approach consumer affairs? </p>