WP
Wilna P
1 reviews | Active since Oct 2009
06 Apr 2016, 17:41
TOTAL HARRASSMENT
Needless to say, when one blocks one number they call you from another number. Today, I received a total of 6 calls from them. <br> <br> They have only spoken ONCE - WISHING ME A NICE WEEK. REALLY???<br> <br> The other calls were very \quiet\" on their side, as I could clearly hear someone was on the line - but the person did not say a word and then the call was ended. HOW RUDE!!!<br> <br> Please advise your marketing department calling me from:<br> ***<br> ***<br> or any OTHER NUMBER<br> that I do NOT WANT TO RECEIVE ANY MORE CALLS with immediate effect.<br> <br> This is most certainly not the way I do business and never expected business practices such as these from Edgars!!!<br> <br> <br> <br> <br> <br> <br> <br> "
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Replies (1)
Edgars's replyOfficial
07 Apr 2016, 08:22Hello B AND W,
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply07 Apr 2016, 08:22
Official
Hello B AND W,
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,