JP
Jeanne P
1 reviews | Active since Feb 2015
25 Feb 2015, 12:31
Total circus
Edgars, Centurion Mall has quite a high staff count, yet most of them are walking around doing nothing, or sitting around pretending to be busy.<br> <br> I am also extremely disgusted with the staff that do actually work.<br> <br> The store is also a complete mess, disorganised and untidy.<br> <br> From a store that has 'upped its game,' I am very disappointed.
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Replies (1)
Edgars's replyOfficial
27 Feb 2015, 10:05Hello Jazz88,
Thank you bringing this matter to our attention. We appreciate each feedback given to us as it helps us to improve. Please note your query was referred to management for intervention. Edcon sets high standards for the service rendered to customers, and any service not indicative of our standards should be addressed accordingly. We assure you all concerns raised with regards to the staff lettering around and the lack of service will be addressed accordingly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you bringing this matter to our attention. We appreciate each feedback given to us as it helps us to improve. Please note your query was referred to management for intervention. Edcon sets high standards for the service rendered to customers, and any service not indicative of our standards should be addressed accordingly. We assure you all concerns raised with regards to the staff lettering around and the lack of service will be addressed accordingly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply27 Feb 2015, 10:05
Official
Hello Jazz88,
Thank you bringing this matter to our attention. We appreciate each feedback given to us as it helps us to improve. Please note your query was referred to management for intervention. Edcon sets high standards for the service rendered to customers, and any service not indicative of our standards should be addressed accordingly. We assure you all concerns raised with regards to the staff lettering around and the lack of service will be addressed accordingly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you bringing this matter to our attention. We appreciate each feedback given to us as it helps us to improve. Please note your query was referred to management for intervention. Edcon sets high standards for the service rendered to customers, and any service not indicative of our standards should be addressed accordingly. We assure you all concerns raised with regards to the staff lettering around and the lack of service will be addressed accordingly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Best regards,