FM
Fhatu M

1 reviews | Active since Jan 2015

14 Apr 2015, 08:12

To have payment arrangement on letter.

Good day<br> <br> I have not been working for the past year and my account has gone on an overdue state.<br> Now I have found a job and my employer is requesting that I get a a payment arrangement written by the creditor/collector so that the(Employer) can have the confirmation that I will be settling my debt since I will be working in a financial department.<br> <br> For now where I have found a job ,I have not been granted access to the company's system till they get letters that I have made arrangements to pay back the money.The employers policy does not allow them to hire people whose credit are not sitted right.I cant continue .I cannot work till that letter comes in.Meaning without this job I wont be able to pay back the debt I am owing.<br> <br> I have sent email,I have made calls and no assistance<br> <br> Kind regards,<br> Fhatuwani munzhedzi

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Replies (1)
Edgars
Edgars's reply15 Apr 2015, 12:23
Official
Hello fhatu27,

Thank you for bringing this matter to our attention. Kindly note we have referred this matter to the accounts department to address. We assure you concrete feedback will be given to you with regards to the letter that you requested. We apologise for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***

Kind regards.
Edcon customer experience team,
***