1 reviews | Active since Nov 2016
Tired of them
<p>In February this year i settled my edgars account , when i app**** for credit last month i was declined because They never updated my credit status.After that i went to the cape town cbd branch and i was put through to the call centre i explained to to lady i fail to understand why didnt they update my status because un itc records it still shows amount due whereby the amount was paid long time ago.She said its going to take 7 working days for the balance to be cleared,on the eighth day when i checked my credit report the balance was still there.I went to the Branch in claremont cape town where i was also put through to the call centre and they promosed me to ascelate the matter till today.</p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding your account , you will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding your account , you will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
