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Busisiwe M

1 reviews | Active since Jun 2020

01 Jun 2020, 11:17

Tired, Frustrated, Enough - Edgars Online Orders

Dear Edgars I am tired of your incompetence, your delays, your non-response. I am tired of purchasing airtime to call you so that you can put me on hold and send me pillar to post. I would rather, spend money on things that give back not take away. I share previous people's frustrations and it really should not be that difficult. I pay, you communicate, I acknowledge, you commit (3 weeks have passed by the way), you deliver. If you cannot, you say and I make an informed decision. Have someone call me so I can arrange a refund.

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Replies (1)
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Busisiwe M's update01 Jun 2020, 13:53
Reviewer Update
Hi, I am aware it's in transit but what exactly does that mean? That update was loaded on the 21st of May, it is the 1st of June. As I understand it, transit would imply movement from one place to another. For clarity, is the destination me or a warehouse/packing facility/depot as if it is the former you can imagine how hard I find it that this would take 11 days to get to me. If you cannot give me an exact answer that tells me something other than what I already know, that would be appreciated. If not, can I speak to someone who can help me cancel the order and get my refund asap.