Time wasting and frustrating

I have no problem that Edgars wants to be sure no ***** happens, but blocking my card because of a purchase over a R1000.00, - apparently something I don't do often - which is such a lie cause my previous purchase was so much higher- then claiming they did try to phone me to make sure it was me buying something- AGAIN a lie. I just got an sms stating my card has been block.

BEST PART?? I phone them, verify my details to try and sort this out, BUT i have to send a proof of Identification before they will unblock. I don't have time for **** like this.

Instead of "trying" to phone a customer - WHILE THEY ARE TRYING TO MAKE A PURCHASE - why don't you just ask for identification at the pay point???

I'm done Edgars - You have lost yet ANOTHER customer