Till points

Went to pavilion Edgar's over the weekend with my wife to pay her account , the sad part was that they have 2 areas to make payment over 2 floors as it is a massive store , when you get to the tellers , there is only 2 cashiers per floor and the lines are enormous and all other till points are empty , its either the other tellers are loitering around the store or that edgars have staff shortage , especially over this period they should ensure adequate staffing as the stores will have more customers as its nearing festive season , compared to Mr Price they have various staff available with card machines and the teller line is controlled by a very efficient staff member who ensures that the tellers are offering fast service , so maybe the management of edgars need to investigate into this and see how they can turn this around and ensure happy customers.