Thumbs doen to Edgars
Went online to buy an iten. I selected a my item and went to checkout with it in my cart. At checkout there was a problem. I called the call center and was assisted by Given Moatlhodi. When I went back to the checkout process, the item is now out of stock! There is now nothing I can do to get the item! No wonder this business has problems. Poor service!
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Edgars's replyOfficial
02 Jan 2019, 15:22Hi Omar
Thank you for bringing this matter to our attention . We apologise for the frustrations caused to you with the online purchase.
However if an item shows stock on hand of 1unit online then there is a huge possibility that it is out of stock already and the order will not be fulfilled.
Once again we are truly sorry for the disappointment caused to you.
Kind regards
The Edgars Customer Experience Team
***
Thank you for bringing this matter to our attention . We apologise for the frustrations caused to you with the online purchase.
However if an item shows stock on hand of 1unit online then there is a huge possibility that it is out of stock already and the order will not be fulfilled.
Once again we are truly sorry for the disappointment caused to you.
Kind regards
The Edgars Customer Experience Team
***
Edgars's reply02 Jan 2019, 15:22
Official
Hi Omar
Thank you for bringing this matter to our attention . We apologise for the frustrations caused to you with the online purchase.
However if an item shows stock on hand of 1unit online then there is a huge possibility that it is out of stock already and the order will not be fulfilled.
Once again we are truly sorry for the disappointment caused to you.
Kind regards
The Edgars Customer Experience Team
***
Thank you for bringing this matter to our attention . We apologise for the frustrations caused to you with the online purchase.
However if an item shows stock on hand of 1unit online then there is a huge possibility that it is out of stock already and the order will not be fulfilled.
Once again we are truly sorry for the disappointment caused to you.
Kind regards
The Edgars Customer Experience Team
***