JR
Jana R
1 reviews | Active since Mar 2011
24 Feb 2015, 16:17
Threatening phone calls
Please stop phoning me regarding my account I am under Debt Review and they did make arrangements now every day I receive threatening phone calls even though i did tell them regarding this!
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Replies (1)
Edgars's replyOfficial
25 Feb 2015, 14:32Hello JanaVRooy,
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused. We can assure you that the concerns you have raised with us regarding the calls you receive, will be forwarded to the collections management to look into and address.
Should you require further assistance, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
The reference is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
Edcon Customer Experience Team
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused. We can assure you that the concerns you have raised with us regarding the calls you receive, will be forwarded to the collections management to look into and address.
Should you require further assistance, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
The reference is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
Edcon Customer Experience Team
Best regards,
Edgars's reply25 Feb 2015, 14:32
Official
Hello JanaVRooy,
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused. We can assure you that the concerns you have raised with us regarding the calls you receive, will be forwarded to the collections management to look into and address.
Should you require further assistance, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
The reference is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
Edcon Customer Experience Team
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused. We can assure you that the concerns you have raised with us regarding the calls you receive, will be forwarded to the collections management to look into and address.
Should you require further assistance, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
The reference is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
Edcon Customer Experience Team
Best regards,