SS
Sinenhlanhla S
1 reviews | Active since Oct 2014
30 Apr 2015, 21:50
Those who need it most.
I really don't understand why is it that your store is packed with bras for cup sizes up to mostly DD cups whereas people like myself are left with the option of unflattering cross-my-heart bras or others that just don't fit right. Exercise bras are limited to smaller sizes and us who need support the most are without options. I'm 38E and there's thousands of other women with the same challenge and are not catered for. It's not right.
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Edgars's replyOfficial
05 May 2015, 10:33Hello Snezy,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused as we can understand the frustration of finding an item you desire that is not in the size you require. However, please note that our stocking is based on our customers buying pattern which then determines what we have available in our stores and in our different branches.
We do however appreciate your honest feedback as it is for such reasons we have these platforms open to our customers to communicate with us. Your feedback has been forwarded to the relevant ladies intimate wear department.
Thank you for your continued support
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused as we can understand the frustration of finding an item you desire that is not in the size you require. However, please note that our stocking is based on our customers buying pattern which then determines what we have available in our stores and in our different branches.
We do however appreciate your honest feedback as it is for such reasons we have these platforms open to our customers to communicate with us. Your feedback has been forwarded to the relevant ladies intimate wear department.
Thank you for your continued support
Kind Regards
The Customer Experience Team
***
Best regards,
Edgars's reply05 May 2015, 10:33
Official
Hello Snezy,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused as we can understand the frustration of finding an item you desire that is not in the size you require. However, please note that our stocking is based on our customers buying pattern which then determines what we have available in our stores and in our different branches.
We do however appreciate your honest feedback as it is for such reasons we have these platforms open to our customers to communicate with us. Your feedback has been forwarded to the relevant ladies intimate wear department.
Thank you for your continued support
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused as we can understand the frustration of finding an item you desire that is not in the size you require. However, please note that our stocking is based on our customers buying pattern which then determines what we have available in our stores and in our different branches.
We do however appreciate your honest feedback as it is for such reasons we have these platforms open to our customers to communicate with us. Your feedback has been forwarded to the relevant ladies intimate wear department.
Thank you for your continued support
Kind Regards
The Customer Experience Team
***
Best regards,