NK
Nana K
1 reviews | Active since Jun 2013
09 Dec 2015, 09:23
THIS IS RIDICULOUS
Can somebody please tell me why should i wait 7 days to get my statement via email????<br> your rude agent who hung up on me when i asked for her name gave me this **** information.i want to close this account urgently so send me my Settlement/Statement.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
10 Dec 2015, 15:16Hello BossL@dy,
Thank you for raising your concerns with us. We must sincerely apologise for the overall experience. Kindly be advised we have emailed you the statements but have referred this query to the accounts department to assist you with a settlement letter. We assure you all concerns raised will be addressed accordingly.
Please find your reference number:***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. We must sincerely apologise for the overall experience. Kindly be advised we have emailed you the statements but have referred this query to the accounts department to assist you with a settlement letter. We assure you all concerns raised will be addressed accordingly.
Please find your reference number:***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply10 Dec 2015, 15:16
Official
Hello BossL@dy,
Thank you for raising your concerns with us. We must sincerely apologise for the overall experience. Kindly be advised we have emailed you the statements but have referred this query to the accounts department to assist you with a settlement letter. We assure you all concerns raised will be addressed accordingly.
Please find your reference number:***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. We must sincerely apologise for the overall experience. Kindly be advised we have emailed you the statements but have referred this query to the accounts department to assist you with a settlement letter. We assure you all concerns raised will be addressed accordingly.
Please find your reference number:***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,