TG
Tyrone G

1 reviews | Active since Feb 2015

13 Aug 2015, 16:01

This is my fourth time trying to get feedback

Good day, <br> <br> The response bellow was what i had got from Edgars after my last complaint. Since then I have received a phone call where a woman told me she would give me feed back after 48 hours. Its been two weeks and still no response. I honestly don't know what I'm supposed to do anymore. Is this company really this inconsiderate to their customers. Honestly what the hell kind of service is this?<br> <br> Regards<br> Tyrone<br> <br> Hello Tyrone1988,<br> <br> As per our telephonic discussion, please note we have referred this matter to the buyer to assist. We assure you concrete feedback will be given to you shortly. Please accept our sincerest apology for the delayed feedback.<br> <br> Your reference number is as follows: ***/GO<br> <br> If you require any further assistance, please do not hesitate to contact us on the below number.<br> <br> Kind regards. <br> Edcon customer experience team.<br> ***

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Replies (1)
Edgars
Edgars's reply15 Aug 2015, 13:20
Official
Hello Tyrone1988,

Thank you for notifying us of the lapse in service. Keeping a promise to our customers is our priority. We assure you our buyers will revert with feedback shortly. We apologise for the overall experience.

Your reference number is still the same: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number.

Kind regards.
Edcon customer experience team.
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