1 reviews | Active since Feb 2011
This is ****************. I propose Edgar’s Boksburg go and watch there video footage of the staff who works in that department when the item was ironed.
I bought a Adidas hoody at Edgars Boksburg for my son on Sunday 30/6 and he wanted to ware it yesterday 1/7. He noticed that there is mark on the item and he took it off. When I arrived home, he showed me the mark and it is a mark of the steam iron used in the shops. I know that because I use to work temporary at Fashion world as a many years ago. I told him to take it off and my husband took it back today 2/7, because we are working parents. The manager at Edars refused to change the item stating that the item was washed and ironed. I paid R700 for an item which was spoiled in the stote by the staff and we get the blame for it. This is ridicules *********.
Shopping at any of our Edcon stores should have not been so frustrating and time consuming.
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to the stores management team to address and resolve within the next 48 business hours.
Below is a reference number generated for this complaint:
***/GO
Kind Regards
The Edgars Team
***
Shopping at any of our Edcon stores should have not been so frustrating and time consuming.
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to the stores management team to address and resolve within the next 48 business hours.
Below is a reference number generated for this complaint:
***/GO
Kind Regards
The Edgars Team
***
