1 reviews | Active since Aug 2009
This company is nothing but a frustration
<p>I keep receiving calls from their call centre but as soon as you answer the call gets cut. This has been going on for weeks now and is becoming an irritation. So I called the head office and they gave me the customer service number to call. Lol, what a joke. I called the number at 08h15 and received a message that the operating hours are from 08h00 onwards during the week and then the call gets cut. Wake up Edgars!! Get people in your call centres and stores that know what they are doing. If I get one more phone call from your company and it is a dropped call, I will close my account, get my falmily to close their accounts and I will become extra active on social media making people aware of your incompetence!</p>
Thank you for bringing this matter to our attention. Please be advised we have removed your details from our data base regarding marketing calls however you will still be receiving marketing material for the next 30 days as our listing are done in advance thereafter it will stop completely.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have removed your details from our data base regarding marketing calls however you will still be receiving marketing material for the next 30 days as our listing are done in advance thereafter it will stop completely.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
