JB
Jean-Marie Botha

1 reviews | Active since Sept 2012

07 Aug 2015, 09:34

******* who ignore customers

AM I GOING TO RECEIVE MY ORDER ANYTIME SOON? I will NOT leave this issue, so if Edgars and Red Square were under the impression that I would give up if I was IGNORED, then you are sorely mistaken. And dont dare give me the generic **** answer you seem to give everyone of:<br> <br> Thank you for notifying us of the unpleasant service experience. Please be advised we have referred this query to the Red Square online team to address. We assure you concrete feedback will be given to you shortly. Please accept our sincerest apologies for the overall experience.<br> <br> Please find your reference number: ***/GO<br> <br> If I dont get my order I will NOT pay another cent on my account and I WILL report you to the NCR.<br>

0
Replies (1)
Edgars
Edgars's reply12 Aug 2015, 12:41
Official
Hello Jeani10578,

Thank you for raising your concerns with regards to the free gift that you didn't receive. Please be advised the parcel has been picked and the tracking number is: DWN***5. The delivery is said to be Friday. We apologise for the overall service experience.

Your reference number for the query is ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number.

Kind regards.
Edcon customer experience team.
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