1 reviews | Active since Oct 2016

12 Jul 2020, 19:51

*******, ***** and empty promises

*******, ***** and empty promises. no delivery, then i beg for a refund you credit my account, send me on a empty chase to get my money back. then promise me i'll get it but it never comes.

0
Replies (2)
Edgars
Edgars's reply13 Jul 2020, 15:24
Official
Dear Shaun,

Please accept our sincere apologies for the lapse in service experienced with your refund.

Kindly note a  request to process a credit refund balance was referred to our regional credit office team on the 07.07.2020 for processing. Since the team is working on limited capacity they maybe delays in processing. 

We have since followed up with the team and will revert as soon as we receive a response.

Here below is a reference number generated for this query:
***/GO

Kind Regards
The Edgars Team
*** 

Best regards,

's update13 Jul 2020, 16:02
Reviewer Update
this has been doing on for months, surely a bit of priority will sort this problem out?