******* and ******* staff ( unauthorized account charges)

Recently i went through my Edgar statement only to find that i am being charged for; Partner protection plan ( and am single), account protection plan, funeral plan ( after i declined it several times over the phone), VIP account ( after declining it over the phone). called your customer service number and apparently i signed for all this policies when i opened the account even though i was harassed the whole of last year about being chosen to be a VIP club member ( which i declined). I am very disappointed in your services and i am considering closing my account. my account number is ***