lE
leanne E
1 reviews | Active since Dec 2015
23 Dec 2015, 07:10
*******!!!!
Edgars has owed me money for 2 years now. A refund on a closed account. Not much.. just over a R1 000. I was told by mohammed that my money was paid in on the 18th. There is NO money in my account. I have called and I have sent mails. If mohammed knew customer service he would have given me a courtesy call to check I have my money. Seems easier for edgars to be *******!!!!!! Funny how when you do not pay them they just hand you over but when they owe you money, they could not be bothered. *******!!!!! I want my money with interest!
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Edgars's replyOfficial
24 Dec 2015, 11:14Hello kleinlee,
It is with great displeasure to hear that you haven't received your money. Please note the system shows that your money was refunded to you. However, we have referred this query the accounts department to address. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you haven't received your money. Please note the system shows that your money was refunded to you. However, we have referred this query the accounts department to address. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply24 Dec 2015, 11:14
Official
Hello kleinlee,
It is with great displeasure to hear that you haven't received your money. Please note the system shows that your money was refunded to you. However, we have referred this query the accounts department to address. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you haven't received your money. Please note the system shows that your money was refunded to you. However, we have referred this query the accounts department to address. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,