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<p>I am being charged for some sort of Mobile content bull****, i have never agreed to this, i demand a full refund with some sort of compensation for all these phone call to sort this out, this is not ethical business pracite, after 40 years plus of loyal support you have the audacity to rob me in such a sneaky dishounest way. </p>
We must apologise for the delayed response.
The mobile content fee is charged by RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime ,this could have been activated when purchasing airtime via your cell phone.
Please be advised we are currently liaising with RMCS and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
We must apologise for the delayed response.
The mobile content fee is charged by RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime ,this could have been activated when purchasing airtime via your cell phone.
Please be advised we are currently liaising with RMCS and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***