1 reviews | Active since Feb 2011
<p>So I paid my Edgars account at Mall of Africa on Saturday. What chaos.</p> <p>The cashier tells me how tired she is and she cant waith or the end of her shift and doesn't stop yawning. EVERYTHING seems to go at half speed. After paying I make a purchase and she tells me I need to pay in an additional R124 rand. I hand her my bank card and she processes the transaction. Thankful to be leaving I don't check and leave.</p> <p>On Monday I see she took R1248.95 instead!!! I want my money refunded.</p> <p>Worst of all - I returned the jeansI purchased the following day cos they were not suitable so the "pay-in" wasn't actually necessary in the end.</p> <p> </p> <p>I have been on Twitter and FB and everyone promises to come back to me but as usual - NOTHING.</p> <p> </p> <p>Stop paying lip service with the standard replies about how sorry you are and that someone will contact you, because thats where it stops.</p> <p> </p> <p>If you dont refund my money within 24 hrs, I will take further action.</p> <p> </p>
Thank you for taking the time to address your concerns with us.Please accept our sincere apologies for the frustrations and inconvenience caused to you with this error.
We have been advised that the refund was processed on the 2016/09/05
Thank you for your valued custom.
Reference Number: ***/GO
Kind regards,
Edcon Customer Experience Team
***
Best regards,
Thank you for taking the time to address your concerns with us.Please accept our sincere apologies for the frustrations and inconvenience caused to you with this error.
We have been advised that the refund was processed on the 2016/09/05
Thank you for your valued custom.
Reference Number: ***/GO
Kind regards,
Edcon Customer Experience Team
***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.