1 reviews | Active since Mar 2017
Thievery in its best form
<p>Imagine ordering your dream clothes... you never do, but decided to give Edgar's online a shot (after all they are a huge company with many clients)</p> <p> </p> <p>Not only did the payment go off twice(thankfully one bounced) but after weeks of waiting they had no records of my purchase.</p> <p> </p> <p>This occurred 27/10/2016 and after 8 calls to customer care, 11 emails, I was assured that my situation would be elevated. Now March 2017 I have given up and had to report!!!! </p> <p> </p> <p>DO NOT ever trust Edcon group for online purchases!!! Service is non existent and your money will disappear!</p>
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
I have 3 emails stating exactly the same.!
I have 3 emails stating exactly the same.!