*****s and *****

More than a month later, no one can explain why I am still awaiting a refund I requested on 18 March (I did not even use a credit card). All I get is calls requesting for documents I already submitted or questions I already answered... why is it so difficult to return my money back. they keep saying they are escalating it or it is processed... what must happen before I get my money back... I have spent so much begging for my own money... I am sick and tired of the treatment I'm getting from Edgars, continuously. if Edgars is failing to do refunds, they should let us know that they cannot and we will stop buying. terrible services. when will I get my money back? who will pay for the cost incurred? They must stop calling me and give me my money back?