Theft and Cover up

Refer to my complaint dd18 may @17.07 and 12 June 10.43. My emails sent to customer relations 15 june 16.30 and 21 may 12.40. Emails to red square 18 may 14.20 , 13 may 14.24, 12 may 15.33 12 may 14.44, 11 may 11.28.<br> I no longer want the products I want my account credited with the items I did not receive.<br> Totally disgusted with Edgars, you did not even bother to sent out someone to check my cctv footage, then you would have seen that the contents of the delivered parcel were incomplete. Secondly it is common business etiquette if you receive at letter or email you respond via the same media.. Is the lack of response part of a cover up.<br> It appears to me that the staff at Red Square are allowed to ***** and the customer pays the price. has Edgars started an investigation to check if this is the only complaint or is an on going practice. I am positive that if an investigation team was setup it would determine if the staff at red square or the courier service is the culprits.<br> Does Edgars have check in place to enure that before a parcel is sealed that the contents are examined and signed off. So many questions and I know I wont even get an answer... so why bother