The worst service i had evere experienced

<p>They made it feel like it was an effort to assist me, They were rude over the phone (The follow up call)They CLEARLY didn't whant my business as a customer.It was the worst service i had ever recieved.The Consultant Lucien help me very well in fact excellent .The problem was with the people who took it futher ,Lucien mentioned it was the admin .She phoned me to verify my details very rudely ,my monthly income and some other information.She ended the call in my ear and then skipped the application to apply (It showed on Lucien's computer "Skipped") which made it declined.I took it up with the assistant manager and she took the matters in her hand.</p>