1 reviews | Active since Mar 2009
The worst service ever received!
I tried to buy some clothes at Edgars in Mall of the South, but because I did not have an account, or CASH, I could not buy anything. They would not accept my debit card, cheque card or even credit card. When I entered the store I did notice that there were almost no customers, and although I was in the store trying on clothes, NOT ONE staff member tried to assist me or even approached me. They were simply not interested in the customers. I called Edgars head office on MY cell phone from the store, and eventually after being put on hold for far too long, the useless person called Cindy, told me that she was not interested in assisting me unless I paid with cash or a store card! Edgars will never see me in any of their stores again.
Thank you for sharing your shopping experience with us.Please accept our sincere apologies for the inconvenience caused to you.The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
***/GO
Kind regards
Edgar's Customer Experience Team
Thank you for sharing your shopping experience with us.Please accept our sincere apologies for the inconvenience caused to you.The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
***/GO
Kind regards
Edgar's Customer Experience Team
