The Worst ever service at Edgars Mall of Africa

I went shopping for a watch and Edgars Mall of Africa, in their jewellery section I was assisted by Abieda. When she approached me she was moody and her body language was the worst I've seen in the retail sector. She didn't greet, she just said which one; to which i responded why are you so grumpy, she looked angry. I pointed out the items I needed and she took them out, I needed an opnion on the two pieces she had in her hands but she responded " you can take any depending on your pocket". I asked her why was so mean and unprofessional lacking even the decency to apologise Abieda went further and said she was tired. I eventually chose the item I wanted without any suggestions or info on the item. She wanted to give me the watch in white box which was very dirty to which i declined. I believe when you buy an item with warranty a sales person should explain this clearly. I had requested the information and her responses were one word all the time. It is quite alarming how an Edcon store in a Mall like Mall of Africa could have such a employee as the face of the company. Abieda lacks respect, professionalism, communication s****s. She is the worst person I have ever dealt with in a retail store. The reason why businesses are doing well is because of loyal clients but one would think that employees are trained to treat employees well but on the contrary I think Edgars Mall of Africa Employee are trained to be rude, to have attitude towards their customers. If Edgars is unable to train their employees properly they should rather outsource the training function to companies that know what they are doing. I still haven't opened the product I bought as I am really considering returning the watch.