THE REASON EDGARS/ EDCON IS GOING DOWN

<p>I have been an Edgars customer for more than 12 years. I initially had a joint account with my mother until I was old enough/able to create an account on my own.</p> <p>About +- 5 years ago, I created my own account and chose the 6 month interest free option (back then it was still possible). For some reason, in the last 3 years Edgars has changed my account to 12-months without my consent, leaving me with thousands of rands of interest to be paid.</p> <p> </p> <p>I have been struggling for the last 2 years, instore - online, via call centres. No one is able to help me in this regard. There is NEVER a manager available and by the 23rd message left at the store for someone to phone me with regards to feedback, I stopped.</p> <p> </p> <p>According to a sales person at Edgards Tygervalley branch, "Everyone's accounts has been changed from 6 to 12months, with or without their knowledge", this being due to Edgars/ Edcon signing their debtors books over to Absa as they are struggling financially. </p> <p> </p> <p>As I have tried for years now to get a response on the matter, Edgars was not even able to find my ORIGINAL contract where I signed on for the 6month option. Apparently it when missing from a store room in Johannesburg.</p> <p> </p> <p>I have currently been paying the minimum amount due each month so that Edgars will not destroy my credit score/ rating with their harassing phone calls and sms's.</p> <p> </p> <p>If there is anyone that is able to help me with this mess, please let me know as I will be forced to take legal action soon for the debt that Edgars has created on my account.</p> <p> </p> <p>Kind Regards,</p>