nN
nomthandazo N
1 reviews | Active since Jun 2015
05 Jun 2015, 19:14
the glen don't want to give back my phone
My phone was not ok so I toke it to edgas the Glen and when after 6weeks got an sms from telkom saying my phone is sent to the glen edsas but till today I have not got my phone thay are telling me thay don't know what happend and they so not good in solving this I. Nneed my samsung tab3 edgas the GLEN you don't know how to help people
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Replies (1)
Edgars's replyOfficial
09 Jun 2015, 08:54Hello nomthandazoBN,
Thank you for raising your concerns with us. Kindly note we have referred this query to management to address. Please note the store manager will address this matter with the cell phone department manager and concrete feedback will be given to you shortly.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Kindly note we have referred this query to management to address. Please note the store manager will address this matter with the cell phone department manager and concrete feedback will be given to you shortly.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply09 Jun 2015, 08:54
Official
Hello nomthandazoBN,
Thank you for raising your concerns with us. Kindly note we have referred this query to management to address. Please note the store manager will address this matter with the cell phone department manager and concrete feedback will be given to you shortly.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Kindly note we have referred this query to management to address. Please note the store manager will address this matter with the cell phone department manager and concrete feedback will be given to you shortly.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***