MvdB
Mari van der Bank
1 reviews | Active since Jan 2016
11 Jan 2016, 15:06
The Edgars magazine
The Edgars magazine was sent to me for 10 months...R600..and I never asked for it! I received one book and then realized what is going on.Nobody wants to help....8 emails were sent and still they cannot come up with the clip where I said' yes' to anything.<br> At the local branch they tell me they get this complaints all the time.It was even in various newspapers!
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Edgars's replyOfficial
13 Jan 2016, 17:50Hello Mari-Teresa1953,
We must sincerely apologise for the overall experience. Please be advised the accounts department is in receipt of this query. But we assure you concrete feedback will be given to you as the accounts department is still investigating.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Please be advised the accounts department is in receipt of this query. But we assure you concrete feedback will be given to you as the accounts department is still investigating.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply13 Jan 2016, 17:50
Official
Hello Mari-Teresa1953,
We must sincerely apologise for the overall experience. Please be advised the accounts department is in receipt of this query. But we assure you concrete feedback will be given to you as the accounts department is still investigating.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Please be advised the accounts department is in receipt of this query. But we assure you concrete feedback will be given to you as the accounts department is still investigating.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,