1 reviews | Active since May 2016
THE AWARD FOR THE MOST POOR COMMUNICATION, POOR ADMIN AND POOR SERVICE GOES TO EDGARS!!!!!
<p>AFTER HAVING TO WRITE MY STORY ON HELLOPETER GUESS WHAT ?I DIDNT GET ANY HELP, EDGARS DID NOTHING ABOUT MY PROBLEM, THEY DIDNT EVEN HAVE THE AUDICITY TO FOLLOW UP BY CALLING ME JUST TO LET ME KNOW WHAT ARE THEY ARE GOING TO DO WITH MY PROBLEM INSTEAD THEY SENT ME 3 DIFFERENT STATEMENTS WITH 3 DIFFERENT MONTHLY INSTALMENT ISN'T THAT DECEPTIVE?. CONGRATULATIONS EDGARDS !!!!!!YOU HAVE LOST ME AS YOUR CUSTOMER ONCE I AM DONE PAYING YOU I AM DEFINITELY GOING TO CANCEL MY ACCOUNT WITH YOU.</p>
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
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We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***