SM
Sue-Ann Modiba

1 reviews | Active since Dec 2009

13 Apr 2017, 11:57

Thank you for your assistance

<p>Yesterday my car broke down at work and I called the Edgard Club roadside asistance to have my car towed to be fixed. It took just an hour to verify my details, get contact with their service provider and have my car towed. They kept me infomred about everything from the service provider to the driver and also followed up with me. Keep it up.</p>

0
Replies (1)
Edgars
Edgars's reply18 Apr 2017, 10:25
Official

We are delighted to hear that you have received such commendable service from our staff at the Emergency services team. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that their effort does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition at the Club team. A reference number for the compliment logged on your behalf is as follows***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.